Freed AI vs Sunoh AI: Who Wins the AI Medical Scribe Battle?

Tired of charting after hours? AI medical scribes promise relief, turning patient conversations into clinical notes automatically. 

Two popular choices are Freed AI and Sunoh AI. Freed AI is often praised for its simple interface, flexibility with any EHR via copy-paste, and impressive ability to learn your specific documentation style over time.

Sunoh AI, frequently used within systems like eClinicalWorks, offers a structured documentation process and is noted by some users for its accuracy and ability to ‘learn' the provider.

Choosing the right AI medical scribe is crucial. This comparison details their distinct features, helping you make an informed decision and reclaim time for patient care.

The Documentation Drain: Why AI Scribes Are Needed

Clinical documentation is indispensable for quality care, billing, and compliance. Yet, the process is notoriously time-intensive. 

Navigating EHR systems, recalling visit details, structuring notes correctly (like SOAP formats), and ensuring accuracy consumes hours daily. This contributes heavily to burnout, detracts from patient face-time, and can even impact career satisfaction. 

AI medical scribes tackle this head-on by using ambient technology to listen to patient encounters and automatically generate draft clinical notes, promising significant time savings and reduced administrative stress.

Freed AI: Smart, Simple Documentation

Freed AI operates as an intelligent medical scribe that listens to patient visits (in-person or telehealth) and quickly transforms conversations into structured clinical documentation. Its design prioritizes ease of use and minimal disruption to established workflows.

How Freed AI Works?

Using ambient AI, Freed captures the natural dialogue during an appointment once activated by the provider. Its algorithms process the audio, identifying key clinical information—symptoms, diagnoses, medications, plans—while filtering out unrelated conversation and noise. Shortly after the visit ends, usually within minutes, Freed delivers draft documents: often a SOAP note, patient instructions, a concise summary, and the full transcript.

Key Features and Technical Aspects

Clinician Feedback on Freed AI

Users consistently report substantial time savings, often reclaiming evenings and weekends. Its accuracy with medical terms and ability to adapt to individual styles are frequently highlighted. While occasional minor edits might be necessary (especially for non-clinical discussions), the overall impact on reducing documentation burden is highly rated.

Sunoh AI: Integrated Documentation Assistance

Sunoh AI is another prominent AI medical scribe, reportedly used by tens of thousands of physicians. It also employs ambient listening to capture conversations and convert them into clinical notes, integrating closely with certain EHR systems.

How Sunoh AI Works

Sunoh listens to the patient encounter using AI, NLP, and voice recognition. Its process typically involves distinct stages: listening, creating a dialogue transcript, drafting a structured clinical note (like SOAP or DAP), assisting with capturing potential orders, and presenting a summary for review. This provides a more guided documentation path.

Key Features and Technical Aspects

Clinician Feedback on Sunoh AI

Sunoh reports significant time savings for practices (up to 2 hours daily per provider). User experiences vary; some find it works very well, especially when tightly integrated with their EHR (like eClinicalWorks), noting improvement over time. Others have found it less consistently effective. Its ability to suggest codes and capture plan details is valued by satisfied users.

Head-to-Head: Freed AI vs. Sunoh AI Comparison

Choosing the right AI scribe involves weighing their technical merits and practical fit for your practice. Here’s a direct comparison:

Feature	Freed AI	Sunoh AI	Key Difference & Consideration
Primary Function	Ambient listening to generate structured notes (SOAP emphasis)	Ambient listening, structured notes (SOAP, DAP), order assistance workflow	Both automate notes. Sunoh has a distinct workflow step for potential orders.
Accuracy & Terminology	High accuracy, strong with complex terms, good noise filtering	Accurate transcription, handles medical terms, accent/dialect recognition	Both are accurate and learn. Freed often cited for handling complexity/noise well. Sunoh's accent feature is notable.
EHR Integration	Universal via Copy-Paste; flexible for any system	Deep integrations with specific EHRs (e.g., eClinicalWorks); claims agnostic	Freed offers maximum flexibility. Sunoh offers potentially superior workflow if using a supported EHR.
Workflow Simplicity	Very simple: Record -> Stop -> Review Note	Multi-step guided process: Listen -> Flow -> Draft -> Orders -> Review	Freed is faster for basic note generation. Sunoh provides more structure, which some may prefer.
Personalization	Learns provider style/preferences via edits; highly adaptive	Learns provider patterns over time	Both adapt. Freed's explicit focus on learning style may lead to faster reduction in editing needs based on user feedback.
Language Support	Extensive multi-language capture (15+), English output	English, Spanish (dialects), Portuguese, Arabic (therapy)	Freed has significantly broader language capture capability, crucial for diverse practices.
Unique Strengths	Universal compatibility, broad language support, strong style adaptation	Deep EHR integration (specific systems), explicit Order Entry assistance step	Choose based on priorities: flexibility/language (Freed) vs. deep specific EHR integration/order focus (Sunoh).
Security Standards	HIPAA, HITECH, SOC 2 Type I & II Certified	HIPAA compliant	Both meet HIPAA needs. Freed's SOC 2 certification indicates rigorous external security audits.
Pricing Model	Transparent monthly subscription (~$99/user), free trial	Starting at $149 per user per month for a limited time.	Freed's pricing is clear and easy to budget with more features.

Key Takeaways from the Comparison

Considering the factors of broad applicability, user-reported satisfaction with personalization, superior language options, and transparent business practices, Freed AI demonstrates a slight edge for most general practice settings.

 However, the value of Sunoh AI's deep integration within its supported EHR ecosystems is significant for practices operating within them.

Implementing Your AI Scribe

Transitioning to an AI scribe requires thoughtful planning:

Conclusion: Reinvesting Time in Healthcare

AI medical scribes like Freed AI and Sunoh AI offer a powerful solution to documentation fatigue, automating note creation and saving clinicians valuable hours daily. This recovered time can be redirected to patient care or professional well-being.

Freed often appears more versatile for general practice needs. Ultimately, the best choice depends on your specific EHR system, workflow preferences, and patient population.Evaluate both solutions to find the AI partner that lets you prioritize patients over paperwork.