SiteGPT

SiteGPT crawls your site pages, sitemaps, and uploaded PDFs to build a chatbot knowledge base unique to your business. This means your bot answers questions using only your approved content. Thin content on your site? Upload product brochures, internal SOPs, or policy documents to fill the gap. The result is a support agent that sounds like your team, not a generic AI.

Not every question belongs to a bot. SiteGPT lets visitors push a button and transfer the conversation to a live agent through integrations with Zendesk, Crisp, or Freshchat. This hybrid model means AI handles the bulk of repetitive queries while your team focuses on high-value conversations that need a personal touch.

SiteGPT can require visitors to submit their email before receiving answers. This turns every chatbot interaction into a lead generation opportunity. All captured emails are stored in your dashboard and available for download, allowing you to build segmented lists and follow up with targeted outreach.

Agencies and multi-brand businesses can manage multiple chatbots from a single dashboard. Each bot is trained on its own content set and can be deployed to a different domain. For an additional $39/mo, you can remove all SiteGPT branding, making it fully white-labelled for client deployments. This is significantly cheaper than competitors like Chatbase, which charges $199/mo for the same feature.

The Functions feature allows SiteGPT chatbots to trigger actions in external systems based on chat interactions. Your bot can listen, understand context, and push data to other tools. This moves SiteGPT beyond simple Q&A into genuine workflow automation territory.

SiteGPT holds SOC 2 Type II certification and is both GDPR and HIPAA compliant. Your data is encrypted, access is controlled, and no customer data is used to train AI models. For regulated industries, this level of compliance is essential.