guidde

guidde Key Insights

What is guidde?

guidde is an AI powered video documentation platform that enables businesses to create professional how-to guides and training videos up to 11x faster than traditional methods. Built around its proprietary Magic Capture technology, guidde automatically records every click, scroll, and keystroke as you work through any workflow, then transforms raw screen recordings into polished, narrated video tutorials in seconds. 

The platform serves L&D teams, customer support departments, and operations managers who need to scale knowledge sharing without investing in video production resources.

With AI generated voiceovers across 50+ languages, deep integrations with tools like Zendesk, Salesforce, and Slack, and an auto organising Knowledge Repository, guidde eliminates the bottleneck between knowing a process and documenting it. 

Key Features of guidde

Magic Capture Workflow Recording

guidde's Magic Capture technology sits at the core of its value proposition. It records every interaction on your screen, including clicks, scrolls, and keystrokes, then automatically segments each action into an individual step. This removes the need for manual timestamping or slide creation, turning a ten minute workflow into a polished guide with zero post production effort.​

AI Powered Voiceover in 100+ Voices

The platform offers AI generated narration across 50+ languages with over 100 voice options. Users simply select a voice and the AI generates natural sounding audio matched to each step. This is a game changer for global organisations that need localised training content without hiring voice talent for every market. Unlimited Text to Voice generation is available from the Business plan onwards.​

Knowledge Repository With Smart Tagging

Every guide created in guidde is automatically stored, tagged, and organised in a searchable Knowledge Repository. Teams can find relevant documentation instantly rather than digging through folders or messaging colleagues. This acts as a living knowledge base that grows with your organisation.​

Enterprise Grade Integrations

guidde connects directly with Zendesk, Freshdesk, Salesforce, Slack, Microsoft Teams, Confluence, and major LMS platforms. Video guides can be embedded where teams already work, eliminating the friction of switching between tools. This makes it particularly effective for customer support teams embedding tutorials directly into help desk tickets.

Brand Kit and Custom Theming

From the Pro plan ($18/creator/month) onwards, users can apply custom logos, colour schemes, and fonts to every guide. This ensures all customer facing documentation matches your brand identity. For SaaS companies and agencies producing client facing materials, this feature alone justifies the upgrade from the free tier.

Magic Redaction of Sensitive Data

Available on the Enterprise plan, guidde automatically detects and blurs personally identifiable information during recordings. The Pro plan also includes the ability to blur sensitive information manually. This is essential for organisations operating under GDPR, HIPAA, or similar compliance frameworks where screen recordings could inadvertently expose protected data.​

guidde Pricing Plans

How guidde Replaces Screenshot Based Documentation?

Static screenshot guides from tools like Scribe and Tango have long been the default for process documentation. But they fall short when workflows need context, timing, or voice explanation. Research shows 58% of users find static screenshots insufficient for adopting complex software. guidde solves this by converting screen recordings into narrated video tutorials with AI voiceover and step by step formatting. 

Where screenshot tools produce silent captioned slideshows, guidde produces full training videos showing exactly how each action is performed. The result is higher engagement, better knowledge retention, and documentation that does not go stale the moment a UI changes.​

guidde's Broadcast Feature and Smart Knowledge Delivery

guidde Broadcast is a context aware delivery system that pushes the right video tutorial to the right person at the exact moment they need it. It works through two channels. The browser extension delivers training across multiple web apps for employees, while the In App SDK embeds guidance directly inside your product for customers. 

Setup is simple: select your content, choose your audience, customise the widget, and broadcast. The system surfaces guidde tutorials alongside existing LMS content and public resources in one searchable widget. Organisations using Broadcast report up to 30% fewer support queries and faster user proficiency.

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