DXCX Summit Mumbai 2024: Future of CX Innovations

DXCX Summit Mumbai - 2024

Scheduled for October 24, 2024, at The Leela Mumbai, DXCX Summit Mumbai 2024 promises to be a catalyst for innovation in digital experience and customer-centric transformation. The event will bring together visionaries and industry titans from India and the Middle East, exploring the theme "Digital Disruption: Transforming Customer Experiences for India's Future".

With an awe-inspiring lineup of speakers, including government officials and corporate leaders, the DXCX Summit aims to address challenges and explore solutions. This one-day conference offers a unique opportunity for professionals, entrepreneurs, and enthusiasts to get invaluable insights into the future of digital innovation and its impact on India's business industry.

About the DXCX Summit Mumbai 2024

DXCX Summit Mumbai 2024

The inaugural DXCX Summit Mumbai 2024, powered by The Financial, is set to take place on October 24, 2024, at The Leela Mumbai. This high-profile event marks a new era of digital experience and customer-centric transformation, connecting India and the Middle East. With the theme "Digital Disruption: Transforming Customer Experiences for India's Future," the summit will address challenges and explore solutions through digitalization in various sectors.

Leela Hotel Mumbai

Venue of the Event

The DXCX Summit Mumbai 2024 will be held at The Leela Mumbai, a resort-style business hotel that provides an ideal setting for this transformative event.

DXCX Summit 2024 Agenda

The DXCX Summit Mumbai 2024 offers a profound and engaging agenda designed to explore the latest trends and innovations in digital transformation and customer experience. The event kicks off with registration and coffee from 9:00 to 10:00 AM, followed by a welcome address from The Financial team.

The highlight of the morning session is the keynote speech by Sumnesh Joshi, Deputy Director General at the Ministry of Communications, Government of India, focusing on "Digital India: The Road to a Customer-Centric Future."

Throughout the day, attendees will participate in a series of panel discussions, sessions, and fireside chats covering a wide range of topics. These include:

Unveiling the Future of Digital Transformation
Cloud 2.0 and Its Impact on Digital Transformation
Gen AI and Next-Generation Customer Engagement
Cybersecurity Strategies for the Digital Age
Immersive Technologies in CX
Data-Driven Customer Engagement
Omnichannel Experiences and Customer Engagement
Automation for Enhanced Efficiency in CX
5G Revolution and Its Impact on Digital Transformation
E-commerce and Retail Tech's Impact on Customer Journeys
Design Thinking for Customer-Centric Solutions
Customer-Centric Marketing in the Digital Era

The event concludes with a session on forecasting future trends in digital transformation and their impact, followed by closing remarks and a final networking opportunity. Throughout the day, there are scheduled networking breaks and a luncheon, providing ample opportunities for attendees to connect and engage with industry peers and leaders.

Speakers of the Event

DXCX Summit 2024 Speakers

The summit will feature an impressive lineup of industry leaders and experts, including:

Sumnesh Joshi, Deputy Director General, Ministry of Communications, Govt. of India
Yogesh Krishna Lohra, Head of Digital Transformation at L&T Realty
Kapil Jaiswal, Senior Director Research (InfoSec & AI/ML) & CISO, Government of India
Kanika Garg, Chief Digital Officer, Jio Blackrock
Dilpreet Singh, Head of Loyalty CRM & Partnerships, ITC Hotels
Delnaaz Irani, Customer Experience Leader, Healthcare
Mohan Raju, Vice President & Vertical Head IOT, Reliance Jio Infocomm Limited
Deepali Rathod, Chief Experience Officer, Block Stock Wealth

These experts will engage in insightful discussions and presentations on how digitalization is reshaping industries through customer journeys.

Registration and Passes

DXCX Summit Mumbai 2024 Ticket

Attending the DXCX Summit Mumbai 2024 is an exclusive opportunity for professionals in the digital transformation and customer experience sectors. The event offers a single ticket type:

Delegate Pass

Free of charge
Approval required
Sales end on October 24, 2024

To secure your place at this groundbreaking event, interested participants must apply for a Delegate Pass. Due to the high-profile nature of the summit and limited seating, all applications will undergo a review process to ensure an optimal mix of industry professionals and decision-makers.

To apply for a Delegate Pass, visit the official DXCX Summit Mumbai 2024 website. Early registration is strongly encouraged as passes are limited and subject to approval.

About The Financial

The Financial serves as a dynamic hub for cross-border networking and business facilitation, connecting global financial communities. This innovative platform provides comprehensive regional insights, toptier analyses, and the latest industry trends. By demystifying finance and offering high-quality, actionable content, The Financial encourages finance professionals and aspiring fintech innovators, making the complex world of finance both accessible and engaging.

End Note

As we wrap up this exciting announcement, it's clear that the DXCX Summit Mumbai 2024 is set to be an unmissable event for digital transformation and customer experience.

So, mark your calendars for October 24, 2024, and get ready to get into a day filled with top insights, networking opportunities, and a glimpse into the future of digital India. Don't miss out on this chance to be part of the conversation shaping tomorrow's customer experiences.

See you at The Leela Mumbai!

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